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Is EA stripping Acct ages from Unlinked Accts?

  • Thread starter UODevTracker
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Mesanna

Mesanna

UO Producer | Dark OverLady
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retrorider said:
I had a report of EA stripping the Acct age on a 14 year Acct that was Unlinked to move to a different email address. This effectively removed all vet rewards and zeroed out the Acct age. 14 years gone... zap.

Their justification for it was that the new owner had not earned any of the vet rewards on the Acct so they were removing the Acct age.

As if that alone isn't bad enough, the Acct owner wasn't selling the Acct just putting it on a different email addy and is now fighting to get the Acct age restored.

Is this really happening on a regular basis? Is this the new norm when someone DOES sell an Acct?

Has this happened to anyone else? Was this part of an announcement made by EA that I missed?
Click to expand...

We in no way would remove account age from anyone's account. Either this is a misunderstanding or someone is misinformed. If you can email me the number you called, the persons name you spoke to and your ticket number, along with the account name NOT password this happen to, I will find out what happened.

Thanks,

Mesanna
 
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