I can't be the only one....

[Kylie Kinslayer]

Debit card expired and had to update info. Forgot about it until I got the "end of sub" email. No biggie, jump on real quick update info...

while doing so I click this continue button like I am supposed to:


and it takes me to this:


instead of the next page it should. It literally happened all three times for each account. I mean... c'mon... can't they at least get that page correct? I mean it is like an important one or something.....

 

[gwen]

Same here. Need to search for Ultima Online every time I am renewing sub.

They are bad at web design. Their website does down every time they post any news on main page.

 

[Archangel0]

They can't even write code for a web page properly and we expect these people to code a game?

These clowns couldn't code Pac Man if their lives depended on it!

 

[Petra Fyde]

You're dissing the wrong people. Game developers don't code account pages, and broadsword probably don't code EA account management pages either. I think EA forgot they have an eamythic account page to maintain. My credit card company wouldn't let them take my money. I ended up buying game time and applying it instead.

 

[Veldrane]

You're dissing the wrong people. Game developers don't code account pages, and broadsword probably don't code EA account management pages either. I think EA forgot they have an eamythic account page to maintain. My credit card company wouldn't let them take my money. I ended up buying game time and applying it instead.

I'd say that Broadsword shoulders some of the responsibility to make sure that its customer base has a viable account management system. Sure EA has ultimate ownership of the IP but Broadsword is its custodian. As for UO.com, I do know that Broadsword is responsible for operating that site, and Messena does have direct oversite. So while they may not be the ones coding it, they are the ones that are responsible for make sure the dang thing works from a management perspective.

 

[Archangel0]

You're dissing the wrong people. Game developers don't code account pages, and broadsword probably don't code EA account management pages either. I think EA forgot they have an eamythic account page to maintain. My credit card company wouldn't let them take my money. I ended up buying game time and applying it instead.

I suppose you're mostly right, but one feels more than occasionally a deep urge to vent about our dev team ... they just greedily ask for it... I find it therapeutic!

 

[petemage]

You're dissing the wrong people. Game developers don't code account pages, and broadsword probably don't code EA account management pages either. I think EA forgot they have an eamythic account page to maintain. My credit card company wouldn't let them take my money. I ended up buying game time and applying it instead.

So Bonnie "the boss" Armstrong noticed the expiring ssl certificate a week ago, in her role as the producer send EA a reminder and they still forgot about it?

I was about to think Bonnie just forgot to tell someone to do it in the first place.

 

[Pawain]

So Bonnie "the boss" Armstrong noticed the expiring ssl certificate a week ago, in her role as the producer send EA a reminder and they still forgot about it?

I was about to think Bonnie just forgot to tell someone to do it in the first place.

Someone posted this yesterday.

Someone forgot to renew Website security certificate

@Mesanna @Bleak @kronix

forum.uo.com

It says it expired in the last day.

So today is the next day after that date. You have a different date on when it expired?

Looks like it took a few hours to get fixed. And Bonnie was probably not involved at all.

 

[R00]

Interesting. I read theres a Windows update bug thats killing certificates. Maybe it has nothing to do with them...

Windows Server admins say latest Patch Tuesday broke authentication policies

Microsoft has issued a workaround for the certificate-mapping issue, but many have already rolled back the updates to avoid operational disruption

www.itpro.co.uk

 

[Cork]

Interesting. I read theres a Windows update bug thats killing certificates. Maybe it has nothing to do with them...

Windows Server admins say latest Patch Tuesday broke authentication policies

Microsoft has issued a workaround for the certificate-mapping issue, but many have already rolled back the updates to avoid operational disruption

www.itpro.co.uk

That would be there first mistake if they are using Windows for their web servers LOL.

 

[Stinky Pete]

That would be there first mistake if they are using Windows for their web servers LOL.

Nothing wrong with Windows web servers, especially if you like ASP.NET. Until recently, Linux servers didn't support ASP.NET natively, so a lot of sites still use Windows even though it is much more expensive.. Accounts.eamythic.com uses an Apache Server on a CentOS VM.

 

[Cork]

Nothing wrong with Windows web servers, especially if you like ASP.NET. Until recently, Linux servers didn't support ASP.NET natively, so a lot of sites still use Windows even though it is much more expensive.. Accounts.eamythic.com uses an Apache Server on a CentOS VM.

I support both Windows servers running IIS and RedHat running Apache in an enterprise environment. If I had my way we would get rid of all the Windows IIS and stick with Apache.

 

[petemage]

Someone posted this yesterday.

Someone forgot to renew Website security certificate

@Mesanna @Bleak @kronix

forum.uo.com

It says it expired in the last day.

So today is the next day after that date. You have a different date on when it expired?

Looks like it took a few hours to get fixed. And Bonnie was probably not involved at all.

Usually those certificates get re-newed weeks before they expire. Providers sent out reminders weeks in advance.

Nobody at Broadsword was overseeing that process.

Thus blaming Broadsword is perfectly reasonable.

 

[Pawain]

Usually those certificates get re-newed weeks before they expire. Providers sent out reminders weeks in advance.

Nobody at Broadsword was overseeing that process.

Thus blaming Broadsword is perfectly reasonable.

I think this is a similar example. The Dallas Cowboys website could be reached by typing cowboys.com but a few years ago their contract expired and that site name became a site I can not talk about here. Now I see it is for sale cause the other contract expired.

Looks like things like this happen. You blamed a specific person. Now you switched to blame broadsword. Maybe because you do not have access to every employees duties list. If that is on her list then she us to blame. If not then she is not.

 

[petemage]

I think this is a similar example. The Dallas Cowboys website could be reached by typing cowboys.com but a few years ago their contract expired and that site name became a site I can not talk about here. Now I see it is for sale cause the other contract expired.

Looks like things like this happen. You blamed a specific person. Now you switched to blame broadsword. Maybe because you do not have access to every employees duties list. If that is on her list then she us to blame. If not then she is not.

When I say Broadsword I ultimatively mean Bonnie as we all know she oversees all things UO within Broadsword. There is little excuse for letting a certificate or domain expire, both is pretty poor. And it's totally fine to call that out.

 

[Merlin]

I have to hit the back button and then forward again to get it to work and go to the CC update page instead of to some other EA page. I use Microsoft Edge.

Having said that, over the past year and frustration over this mechanic, I've mainly started using codes and generally put on a year's worth so I can mark on my personal calendar when to expect to add more.

 

[Tina Small]

I have to hit the back button and then forward again to get it to work and go to the CC update page instead of to some other EA page. I use Microsoft Edge.

Having said that, over the past year and frustration over this mechanic, I've mainly started using codes and generally put on a year's worth so I can mark on my personal calendar when to expect to add more.

Yep, the random landing on the EA page instead of the credit card page while trying to update your UO account has been happening for quite a while now. A year feels about right. I do like you do--hit the back button--and then it works correctly to get you to the credit card page.