How do you pay for account?

[JC the Builder]

My credit card has expired. I tried to go renew but it says it is a duplicate card. I go to the billing tab and it says:

This Mythic Master Account has been linked to the [email protected] EA Account.

All billing information is now protected by EA under this profile.

Billing information can be updated by selecting the UPDATE RENEWAL or SUBSCRIBE buttons located under each game account.

You can access the list of game accounts at any time by selecting the SUBSCRIPTIONS tab.

But I am logged into the [email protected] account. I login to the Origin store and it shows nothing about payment information.

What if I felt like playing UO today? I can't now. This is outrageous.

 

[Ox AO]

My credit card has expired. I tried to go renew but it says it is a duplicate card. I go to the billing tab and it says:


But I am logged into the [email protected] account. I login to the Origin store and it shows nothing about payment information.

What if I felt like playing UO today? I can't now. This is outrageous.

This has been going on for over a year now. Good luck

 

[MalagAste]

There is actually somewhere on the page it's very obscure where you can "edit" the card.

 

[Flutter]

Use the dropdown to select the account you want
Select subscribe click through till you see an option on the top right that says Modify account (i think)
That should let you delete or edit your cc information as needed.

 

[Frarc]

Use the dropdown to select the account you want
Select subscribe click through till you see an option on the top right that says Modify account (i think)
That should let you delete or edit your cc information as needed.

Yes after you choosed the months for the renewal you see the option on the top right corner to edit/chance CC . (Manage accounts)

 

[Lythos-]

Gametime codes from the origin store. They'll never decline your card (unless you're broke). The codes are always there on the page so no need to wait on an email.

I can open 2 windows, buy my code, apply it and be playing before my character can 2min time out.

 

[Nyses]

Gametime codes from the origin store. They'll never decline your card (unless you're broke). The codes are always there on the page so no need to wait on an email.

I can open 2 windows, buy my code, apply it and be playing before my character can 2min time out.

I second this!

 

[G.v.P]

C'mon Goldberg be honest, when this happens it's very frustrating the system is not user friendly.

Yeah...changing your credit card information using the current UI is far from straight forward.

I used:
http://uo2.stratics.com/technical-information/account-management

Petra provided me this link earlier in the month:
http://stratics.com/community/threads/account-management-guides.266771/

 

[DJAd]

Buy a game time code from the Origin store.

 

[dupapa]

i use 6 months game time codes as they are cheaper, and as mentioned wont get declined.

BUT i only swapped to game time codes when i myself struggled to change my expired CC info. it is NOT user friendly to do that,

 

[Petra Fyde]

Several posts have been deleted.
I apologise to all whose posts were affected by a certain domino effect while not being offensive in themselves.

 

[Endal]

I think you're mistaking EA for a company that wants to help its players. This is obviously your mistake. </troll>

Call customer service. It's super easy to do, just go to this page: https://help.ea.com/en/contact-us/s.../Purchasing&platform=PC&question=Phone Number and click the "I Still Need Help" button on the bottom right. You will get a call in about 5-10 minutes.

 

[Cupid]

Does this mean your tower is gonna fall ?

 

[JC the Builder]

What happened to my reply from this morning? I replied to the comment that I didn't take any time to look for the billing menu. My response was I did and I even went to the Origin store. How is someone supposed to know you need to click a specific link at a specific time instead of being told in the billing page that the information is somewhere else, with no link on how to get there.

 

[Endal]

How is someone supposed to know you need to click a specific link at a specific time instead of being told in the billing page that the information is somewhere else, with no link on how to get there.

I see you're starting to understand why people hate EA Games. This coupled with their "customer service" have run me away from many of their games in the past.