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Help me troubleshoot the promotional code system please.

  • Thread starter MoonglowMerchant
  • Start date
  • Watchers 0
M

MoonglowMerchant

Guest
If you are in game, click help.

Then click promo code redemption.

Do you get the option to enter a code or does it say the system is down?

Please post results here.

It is telling me the system is down. I know it's not just me. But, it may be only on Siege.

Thanks for the help.
 

Tina Small

Stratics Legend
Stratics Veteran
Stratics Legend
Using a character on Lake Superior, I was able to just now bring up the gump to enter the promotional code.
 
K

KickEm

Guest
using a character on GL i was just now able to enter a code and recieve the message that I entered an invalid code.
 
K

KickEm

Guest
just tried on siege and indeed it seems that this problem is only on siege.
 
M

MoonglowMerchant

Guest
Chrissay is on, maybe she'll actually read this.
She just posted a bit ago that they checked and the system is working fine. Clearly it isn't. I'm just trying to narrow down the problem for them.

Thanks for your help. Do you get the gump if you try on another shard?
 

kelmo

Old and in the way
Professional
Alumni
Supporter
Stratics Veteran
Stratics Legend
UNLEASHED
Dread Lord
Just tried an old character on Cats. I got the code gump. I tried on Siege, same account. No go...
 

kelmo

Old and in the way
Professional
Alumni
Supporter
Stratics Veteran
Stratics Legend
UNLEASHED
Dread Lord
It appears to be working now.
 
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