HELP! How do you turn off account auto-renew?

[Winter]

@Mesanna
I see no way in the account management screen to turn of the subscription auto-renew. I've been through all the screens and don't see the option.

The current billing cycle renewed automatically for another 6 months when it should not have, and now I have two 6-months billed for the next full year on my credit card. I'll let this go for this charge, but no again.

How do I stop this, without having to protest the charges with my credit card company?

 

[mellifluant]

This happened to me before, and what I wound up having to do was remove my credit card info. :/

 

[Tomarke]

There is a button labeled "Update Renewal" which will let you change the billing cycle for your account. Or "Cancel Subscription" and you can then resubscribe under the new terms you wish to have. All of this is on the account management page.

edit: sorry, just reread your post. Honestly, if it was me I would just cancel my sub until the next billing cycle, a year from now, and then re-sub. A work around that should not be necessary where a reliable billing system should be in place, but should work none-the-less.

 

[Winter]

This happened to me before, and what I wound up having to do was remove my credit card info. :/

There's no way I see to remove your credit card info. How do you do that?

... Honestly, if it was me I would just cancel my sub until the next billing cycle, a year from now, and then re-sub. A work around that should not be necessary where a reliable billing system should be in place, but should work none-the-less.

That was the only option I see. But, if I have to cancel my account first anyway ... I may just decide not to renew because the account management is such a mes.

 

[Capt. Lucky]

All your monies belong to us! Or, you can check out anytime you want, but you can never leave.

 

[Petra Fyde]

I think this is the guide you need http://uo2.stratics.com/technical-information/account-management
and probably from it, this image.

click on the X?

 

[Lord Nabin]

The Billing system in managed by EA.

You need to go to the Origin store, origin.com

Log in with your master account information,

Go to My Account

Select the Payment & Shipping Tab

Delete your Credit Cards

 

[Winter]

I think this is the guide you need http://uo2.stratics.com/technical-information/account-management
and probably from it, this image.

click on the X?

Thanks for the help Petra, but I do not get the "X" option at all. There is no way I see to delete a credit card once it has been entered.
EDIT: Petra, see the answer below. Would you please update the account page for this information? Thank you for the help.

=============================================

The Billing system in managed by EA.

You need to go to the Origin store, origin.com

Log in with your master account information,

Go to My Account

Select the Payment & Shipping Tab

Delete your Credit Cards

Hmm... OH HEY! THAT WORKED!
Thank you, Lord Nabin, Thank you!