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my guess would be you got 1 or 2 counts to go red and your amnesty was lifted...
is the char old enough to have gotten the old amnesty that allowed many of us to go blue way back in the day.. but we were told if we went red again all the counts (including short term) would return for us to work off..
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Ouch...that might be it ! His chr. is old enough !
I would still page and or post on UO Hall or email Jeremy, as suggested in the above posts, to make sure that, that is it, for sure Ody/Daniel/etc.