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Getting an patch error, when trying starting UO and can't load uo.com

FrejaSP

Queen of The Outlaws
Professional
Stratics Veteran
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Not sure what is wrong but it seem like I have trouble, maybe with some DNS.
If I try to start uo with uo assist, UO assist do have connections problems and it can't start UO.
If I try start uo without uoassist, using the link to classics client, I get same patch errow as when I try to start it with uo assist.
If I then find client.exe and start it this way, uo start up and run fine but no uo assist for me :(
Seem like there may be other us pages that give me trouble too.
I play from Denmark.
when I try to open uo.com in my browser, it do get up after a while
Anyone know what could be wrong
If I ping UO.com, it get time out.

C:\Users\Freja>ping uo.com
Pinger uo.com [54.173.227.134] med 32 byte data:
Anmodning fik timeout.
Anmodning fik timeout.
Anmodning fik timeout.
Anmodning fik timeout.
Ping-statistikker for 54.173.227.134:
Pakker: Sendt = 4, modtaget = 0, tabt = 4 (100% tab),
 
Last edited:

Mandrake of DF

Lore Master
Stratics Veteran
Stratics Legend
Can you run a traceroute to uo.com?

Open command promt, then type; tracert www.uo.com

See what problems you get, and you will also see where the hop is requesting too long time. It can be a ISP problem, or it can be for your internal network (router/modem) that is the problem.

Also run a ad-aware and a anti virus scan.
 

FrejaSP

Queen of The Outlaws
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Right now, I can't ping it at all
C:\Users\Freja>pin
Ping-anmodning kun
en.
C:\Users\Freja>ping www.uo.com
Ping-anmodning kunne ikke finde værten www.uo.com. Kontroller navnet, og prøv igen. (Ping request could not find host www.uo.com. Please check the name and try again)
C:\Users\Freja>tracert www.uo.com
Destinationssystemnavn www.uo.com kunne ikke oversættes.(Destination System Name www.uo.com could not be translated)
C:\Users\Freja>ping uo.com
Ping-anmodning kunne ikke finde værten uo.com. Kontroller navnet, og prøv igen.
C:\Users\Freja>tracert uo.com
Destinationssystemnavn uo.com kunne ikke oversættes.

It seem very unstable.
After several try, I got this:
C:\Users\Freja>tracert uo.com
Sporer rute til uo.com [54.86.210.28]
over et maksimum af 30 hop:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 <1 ms <1 ms <1 ms Hidded for secure reason
3 3 ms 2 ms <1 ms 80.71.87.204
4 24 ms 6 ms 1 ms 80.71.84.173
5 2 ms 2 ms 2 ms 80.71.64.112
6 2 ms 2 ms 2 ms ten1-2.core01.tsls.seas-nve.net [80.71.64.7]
7 2 ms 2 ms 2 ms po1.20G.core01.trin.seas-nve.net [80.71.64.12]
8 3 ms 2 ms 2 ms be5.40G.core01.taa1.seas-nve.net [80.71.64.29]
9 2 ms 2 ms 7 ms po8.40G.bord01.taa1.seas-nve.net [80.71.64.61]
10 5 ms 2 ms 3 ms seas-nve-gw.taas.cust.ip.nianet.dk [5.179.89.213
]
11 35 ms 3 ms 3 ms 93.176.94.94
12 2 ms 2 ms 2 ms 212.73.252.29
13 105 ms 104 ms 104 ms 4.69.149.77
14 155 ms 104 ms 105 ms 4.69.149.77
15 104 ms 104 ms 104 ms 4.28.125.110
16 106 ms 108 ms 107 ms 72.21.220.143
17 109 ms 106 ms 105 ms 205.251.245.242
18 * * * Anmodning fik timeout.
19 * * * Anmodning fik timeout.
20 * * * Anmodning fik timeout.
21 * * * Anmodning fik timeout.
22 * * * Anmodning fik timeout.
23 * *
 

Ludes

Babbling Loonie
Alumni
Stratics Veteran
Stratics Legend
Looks to me like your local internet is having some problems.. starting at hop 13 it jumps up there to over 100 ms..
 

FrejaSP

Queen of The Outlaws
Professional
Stratics Veteran
Stratics Legend
Campaign Patron
Looks to me like your local internet is having some problems.. starting at hop 13 it jumps up there to over 100 ms..
That normal, that's where I go over the sea from Europa to US. My ping to US from Denmark is always 100+
 

FrejaSP

Queen of The Outlaws
Professional
Stratics Veteran
Stratics Legend
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if you ping ping uo.com, do you then get this IP 54.173.227.134?
if a dns changes, it take longer before the info get to Denmark. When stratics moved it took several days, I had to get the correct IP and and use that to load stratics
 

Lord Obsidian

Journeyman
Stratics Veteran
Stratics Legend
UNLEASHED
Campaign Benefactor
www.uo.com = 54.173.227.134, that's correct; but you won't get a ping answer since icmp ping seems to be disabled on that server.
 

FrejaSP

Queen of The Outlaws
Professional
Stratics Veteran
Stratics Legend
Campaign Patron
ok that make sense.
Anyway, it seem like everything works again, I can load the pages I had trouble with, I had not yet tried to restart UO Assist and UO but that may be ok again too. I got them both started after several tries earlier, where several pages still failed, so no hurry with closing it down :p
 

TheScoundrelRico

Stratics Legend
Alumni
Stratics Veteran
Stratics Legend
I was wondering what the problem was since I saw you in gen chat earlier...la


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