Games Crash after about 15-20 minutes

kennykilleduo · Sep 7, 2009

Games Crash after about 5-10 minutes ( not a crash to desktop , everytime) , nothing else does this except Battleforge and Warhammer online , everything is update as far as I know , anyone help me or guide me to best place to fix this?

Things I have done last few days , Bios update , full windows / drivers updates , uninstalled re installed graphics card , still having same problem..

Then I tried all the same with a FULL windows re install , with help from a very good Gateway tech...Still same problem , this all started in early August..

Thank you

System Information
------------------
Time of this report: 9/4/2009, 10:20:46
Machine name:

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: LX6810-01
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 8190MB RAM
Page File: 1971MB used, 14460MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
Card name: NVIDIA GeForce GT 120
Manufacturer: NVIDIA
Chip type: GeForce GT 120
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0646&SUBSYS_9640174B&REV_A1
Display Memory: 4079 MB
Dedicated Memory: 1007 MB
Shared Memory: 3071 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.16.0011.9062 (English)
DDI Version: 10

================================================
Error I keep getting:
==============================================

Product

Windows

Problem

Video hardware error

Date

9/4/2009 9:44 AM

Status

Solution Available

Description

A problem with your video hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

WD-20090904-0943.dmp

sysdata.xml

Version.txt

Extra information about the problem

BCCode: 117

BCP1: FFFFFA800E681390

BCP2: FFFFFA60034ECCB0

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_0_6002

Service Pack: 2_0

Product: 768_1

Server information: 226779ab-587c-42f5-bb4b-3572d58364b9

Product
Windows

Problem
Video hardware error

Date
9/5/2009 12:30 AM

Status
Solution Available

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
WD-20090905-0030.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 117
BCP1: FFFFFA800A454010
BCP2: FFFFFA60036F0140
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: 0ed72e59-e0a8-46c1-b2b9-7bc77bd1a8c1

UOKaiser · Sep 7, 2009

When you did a Full window reinstall you installed the same drivers and other software before testing it out with the game? Did you try newer or older drivers from the manufacturer website?
Next thing it keeps pointing to video problem.I assume your video is integrated correct? So it's sharing ram with your pc. Might try a mem test to see if your system crash. Just a couple of options to check first before ruling them out.

Harlequin · Sep 7, 2009

From a quick look at the error you keep getting, I'm guessing it's your video card.

Possible causes -

Faulty drivers, VRAM, Shared RAM, GPU, overheating.

Hence Kaiser's request to check the drivers and do a RAM test. Do you have a 2nd video card that you can swap over to test?

I suspect it's an issue when your graphics card needs extra RAM and requests to use the shared RAM .

kennykilleduo · Sep 8, 2009

UOKaiser said:
When you did a Full window reinstall you installed the same drivers and other software before testing it out with the game? Did you try newer or older drivers from the manufacturer website?
Next thing it keeps pointing to video problem.I assume your video is integrated correct? So it's sharing ram with your pc. Might try a mem test to see if your system crash. Just a couple of options to check first before ruling them out.

Did the full reinstall a couple days ago , along with full updates for graphics card and windows , as well as a BIOS update , Ran the windows memory test and found no problems , integrated correct

Harlequin said:
From a quick look at the error you keep getting, I'm guessing it's your video card.

Possible causes -

Faulty drivers, VRAM, Shared RAM, GPU, overheating.

Hence Kaiser's request to check the drivers and do a RAM test. Do you have a 2nd video card that you can swap over to test?

I suspect it's an issue when your graphics card needs extra RAM and requests to use the shared RAM .

I'm guessing that also , my big problem is my comp is under a year old , still under a partial warranty ( so dont want to open it up if dont have to) , also I'm thinking if I replace the graphics cards , I will most likely have to replace the power supply also ( pretty sure my comp has a 400 w or less power supply) or wait and see if there is a patch or update from nvidia ( I have seen Nvidia has had problems with last update (I have tried both new and old updates)

Thank you both..

Old Man of UO · Sep 9, 2009

kennykilleduo said:
...

I'm guessing that also , my big problem is my comp is under a year old , still under a partial warranty ( so dont want to open it up if dont have to) , also I'm thinking if I replace the graphics cards , I will most likely have to replace the power supply also ( pretty sure my comp has a 400 w or less power supply) or wait and see if there is a patch or update from nvidia ( I have seen Nvidia has had problems with last update (I have tried both new and old updates)

Thank you both..

Try the new driver update from NVidia first. But, if you do decide to replace your video card, there are some good options to upgrade while still keeping the power requirements down. ATI makes the HD4770 (about $100) that will work with a 400 watt supply, and I think NVidia also has a newer low-power model. The G120 is the same card as the 9500GT, but re-branded to make it sound more modern, and these newer cards should do better.

gjohnson5 · Sep 11, 2009

kennykilleduo said:
Games Crash after about 5-10 minutes ( not a crash to desktop , everytime) , nothing else does this except Battleforge and Warhammer online , everything is update as far as I know , anyone help me or guide me to best place to fix this?

Things I have done last few days , Bios update , full windows / drivers updates , uninstalled re installed graphics card , still having same problem..

Then I tried all the same with a FULL windows re install , with help from a very good Gateway tech...Still same problem , this all started in early August..

Thank you

System Information
------------------
Time of this report: 9/4/2009, 10:20:46
Machine name:

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: LX6810-01
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 8190MB RAM
Page File: 1971MB used, 14460MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
Card name: NVIDIA GeForce GT 120
Manufacturer: NVIDIA
Chip type: GeForce GT 120
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0646&SUBSYS_9640174B&REV_A1
Display Memory: 4079 MB
Dedicated Memory: 1007 MB
Shared Memory: 3071 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.16.0011.9062 (English)
DDI Version: 10

================================================
Error I keep getting:
==============================================

Product

Windows

Problem

Video hardware error

Date

9/4/2009 9:44 AM

Status

Solution Available

Description

A problem with your video hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

WD-20090904-0943.dmp

sysdata.xml

Version.txt

Extra information about the problem

BCCode: 117

BCP1: FFFFFA800E681390

BCP2: FFFFFA60034ECCB0

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_0_6002

Service Pack: 2_0

Product: 768_1

Server information: 226779ab-587c-42f5-bb4b-3572d58364b9

Product
Windows

Problem
Video hardware error

Date
9/5/2009 12:30 AM

Status
Solution Available

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
WD-20090905-0030.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 117
BCP1: FFFFFA800A454010
BCP2: FFFFFA60036F0140
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: 0ed72e59-e0a8-46c1-b2b9-7bc77bd1a8c1

You computer doesn't seem like it's running Vista SP2. The bottom information says it is clearly service pack 1. I would try that first. Run the SP2 upgrade...

gjohnson5 · Sep 11, 2009

gjohnson5 said:
You computer doesn't seem like it's running Vista SP2. The bottom information says it is clearly service pack 1. I would try that first. Run the SP2 upgrade...

But the other issue could be that this is an old error...
Wht version of the NVIDIA drivers are you using?

For the latest for your video card
http://www.nvidia.com/object/win7_winvista_64bit_190.62_whql.html
for x64

http://www.nvidia.com/object/win7_winvista_32bit_190.62_whql.html
for x86
I cant tell if you're running x64 or x86 so I provided both links. However I would hope you're running x64

kennykilleduo · Sep 24, 2009

Problem solved ,the easy way out , replace graphics card...Thank you all.

Harlequin · Sep 25, 2009

kennykilleduo said:
Problem solved ,the easy way out , replace graphics card...Thank you all.

Good to hear

What card did you get?

Games Crash after about 15-20 minutes

kennykilleduo

Guest

UOKaiser

Guest

Harlequin

Babbling Loonie

kennykilleduo

Guest

Old Man of UO

Guest

gjohnson5

Guest

gjohnson5

Guest

kennykilleduo

Guest

Harlequin

Babbling Loonie