We are experiencing temporary issues with a few of the payment methods we offer when customers are either upgrading existing trial accounts, or paying for new accounts. This is not affecting any recurring subscriptions or accounts that have been paid for previously. The symptoms are that the affected accounts get disabled the moment they are paid for. The payment methods in question are as follows:
PayPal
Webmoney
Paysafecard
iDeal
Nexon
Our web engineers are working on solving this with the utmost urgency and we will keep you posted on any developments. If you have experienced this problem, Please file a petition in the 'Billing & Account' category, and our billing team will take care of you.
Thank you for your patience.
Continue reading...
PayPal
Webmoney
Paysafecard
iDeal
Nexon
Our web engineers are working on solving this with the utmost urgency and we will keep you posted on any developments. If you have experienced this problem, Please file a petition in the 'Billing & Account' category, and our billing team will take care of you.
Thank you for your patience.
Continue reading...