Enhanced Client Log-In Issues

[Nails Warstein]

I talked with an EA-Mythic Representative for about 45 minutes. He had me troubleshoot many possible problems, but nothing worked. So the final option was to do an uninstall/install. Still does not work.

Basically I am fully patched, I can put in the account name and password, but once I hit the login button it never brings me to the next screen with shard choices to select. I can still click on the back arrow, select account, uo.com, custom UI, credits, and quit to shutdown with no problems. It just won't go to the next screen. Its like the login button is broken, you can click on it once, but nothing happens.

What else am I to do? It worked fine yesterday morning. The classic client works fine. I did update all my drivers today for my nvidia gamecard, and the EA Rep didn't think that was an issue. I also thought maybe I need to use a special port? The EC makes organizing a lot easier, I was also just learning how to use pinco's UI.

 

[Storm]

run as admin, make sure its not being blocked by a firewall or virus program

 

[Dermott of LS]

...

Check through this thread and see if anything there helps with your situation.

 

[Nails Warstein]

run as admin, make sure its not being blocked by a firewall or virus program

Yeah I did this before I even called them.

 

[Nails Warstein]

question: did you install an nvidia tool named "nvidia network manager" recently? if so... uninstall it! i had some problem and others have had it too, this seems to be a common sinner.

Thank you Gilmour this was indeed the issue. I wonder if you can fix this without having to uninstall it. I wish the EA rep was familiar with this issue, I wasted my whole evening working on this.

 

[Nails Warstein]

If anyone has an issue, use this recommended thread, worked for me.

...

Check through this thread and see if anything there helps with your situation.

 

[Ludes]

It brightens my whole day up when I see an issue get solved here.