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[Tech Help] EC Won't Start

Llewen

Grand Inquisitor
Stratics Veteran
Stratics Legend
Campaign Supporter
I had a coming out of sleep lockup this morning. Now the EC won't start. No error message, nothing in Windows event logs, it just opens and closes instantly. I've tried messing with permissions, I've tried upgrading my video drivers. I've tried reinstalling the 2010 DirectX redistributable. I've tried reinstalling the EC. I've tried checking disks for errors and sfc /scannow. I've tried all the compatibility modes. No joy.

I'm not having problems with any other applications that I know of. Any suggestions?

Computer
Model : OEM
Chassis : Desktop
Mainboard : ASUS CROSSHAIR V FORMULA-Z
BIOS : AMI (OEM) 2201 03/23/2015
Total Memory : 30.28GB DIMM DDR3

Processors
Processor : AMD FX(tm)-8350 Eight-Core Processor (4M 8T 4.64GHz, 2.2GHz IMC, 4x 2MB L2, 8MB L3)
Socket/Slot : AM2r2/AM3

Chipset
Memory Controller : AMD F15 (Orochi) CPU HT Hub 2x 1.1GHz (2.2GHz), 2x 16GB DIMM DDR3 2GHz 128-bit

Memory Module(s)
Memory Module : 4x G.Skill F3-2400C10-8GTX 8GB DIMM DDR3 PC3-19200U DDR3-2400 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : 2x ACR XG270HU
(2560x1440, 27.0")
Video Adapter : 2x AMD Radeon (TM) R9 380 Series (28CU 1792SP SM5.1 1.09GHz/990MHz 10% OC, 16kB L2, 8GB DDR3 6.4GHz/5.7GHz 12% OC 256-bit, PCIe 3.00 x16)

Storage Devices
AMD 2+0 Stripe/RAID0 (118GB, RAID, SCSI-4) : 110GB C:
AMD 2+0 Stripe/RAID0 (478GB, RAID, SCSI-4) : 445GB E: F:
Disk (17.2GB) : 16GB D:

Logical Storage Devices
Systems C: 109GB (NTFS, 4kB) @ AMD 2+0 Stripe/RAID0 (118GB, RAID, SCSI-4)
Programs E: 280GB (NTFS, 4kB) @ AMD 2+0 Stripe/RAID0 (478GB, RAID, SCSI-4)
Files F: 165GB (NTFS, 4kB) @ AMD 2+0 Stripe/RAID0 (478GB, RAID, SCSI-4)
Paging D: 16GB (NTFS, 4kB) @ Disk (17.2GB)

Network Services
Network Adapter : Intel(R) 82583V Gigabit Network Connection (Ethernet, 1Gbps)

Operating System
Windows System : Microsoft Windows 10 Professional
Platform Compliance : x64
 
Last edited:

MalagAste

Belaern d'Zhaunil
Alumni
Stratics Veteran
Stratics Legend
UNLEASHED
Campaign Supporter
Not sure I'm not having any issues at all.
 

Zeke

Certifiable
Stratics Veteran
Stratics Legend
I had this happen after a crash and I had to delete the UserSettings document in the: C:\Users\Zeke\Documents\EA Games\Ultima Online Stygian Abyss\User Data
 

Llewen

Grand Inquisitor
Stratics Veteran
Stratics Legend
Campaign Supporter
I had this happen after a crash and I had to delete the UserSettings document in the: C:\Users\Zeke\Documents\EA Games\Ultima Online Stygian Abyss\User Data
You're a life saver. It turned out to be the "[Documents]\EA Games\Ultima Online Stygian Abyss\channel_ignore.lst" file that I needed to delete. Of course when I reinstalled, those files didn't get erased, and I didn't want them to be. I had tried deleting a bunch of other files from that folder, but not that particular one.
 

MalagAste

Belaern d'Zhaunil
Alumni
Stratics Veteran
Stratics Legend
UNLEASHED
Campaign Supporter
Glad you got it resolved!
 
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