Just received 2 emails from EA support with case numbers. I have not contacted support for any reason. I checked the Origin site and the listed cases only have notes about helping with items. I do not know which account was helped but it sure would be nice to know that info, along with a bit more detailed info. If I click on the notes tab next to the case number it is blank. Any suggestions?
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Change your account passwords from a pc other than your normal ones until you find out why they are sending you case numbers. Better safe than sorry.