To view the original post, please click hereWould you be able to help my buddy who is trying to come back to UO? He purchased UO last week and created a username with 17 characters, but the game only accepts usernames with 16 characters or less. He PMed Messana his account info on Monday and has emailed EA customer support, but he still doesn't have any resolution.
I can certainly give CS a heads up. Have your friend PM me all his info and his ticket number from the e-mail to support.