Does UOAssist not work with UO anymore?

[Dan123The123Man]

For some reason I can't get my UOAssist to work with UO anymore. I restarted and obviously I have internet, but this is what it's saying:

"
Unable to Locate the UpdateAce servers
UpdateAce could not locate the update servers (updater.updateace.com).
Most likely you are not connected to the internet or your DNS service is not setup correctly.
Please connect to the internet if not connected and try again.
If your DNS service is not setup correctly you will have trouble visiting web sites as well. Contact your ISP if you need help setting up DNS.

Error #1 = 00002AFC
Error #2 = 00002AFC

"

 

[T'Challa]

No, UOA cannot connect to the internet to update, nothing to do with UO

Could be a bad hop or router between you and updateace

*edit* their server is down wont work for me either

 

[mikni]

Works for me, using it right now.
But I don't know how to fix your problem.

 

[GalenKnighthawke]

Once or twice a year, this happens for a day or two, and the reaction is panic that either UO Assist or even UO itself has been shut down or is on the verge of being shut down.

Then whatever problem there is with UO Assist's update servers is fixed and things go back to normal.

Change it to only check for updates once a day until the problem is corrected.

Thank you UO Assist for all the many years of reliable operation.

-Galen's player

 

[Raptor85]

I've yet to get UOAssist to load since they updated the client, pretty much given up at this point.

 

[Shelra]

I've yet to get UOAssist to load since they updated the client, pretty much given up at this point.

Raptor, go to Tugsoft Help (UOAssist) - he's also very helpful when you email him if you are unable to fix the problem via webpage troubleshooting.
Like Galen, this also happens to me every so often, I just wait it out and eventually it comes back online.

"Thank you UO Assist for all the many years of reliable operation." - Galen

 

[Weezie]

For some reason I can't get my UOAssist to work with UO anymore. I restarted and obviously I have internet, but this is what it's saying:

"
Unable to Locate the UpdateAce servers
UpdateAce could not locate the update servers (updater.updateace.com).
Most likely you are not connected to the internet or your DNS service is not setup correctly.
Please connect to the internet if not connected and try again.
If your DNS service is not setup correctly you will have trouble visiting web sites as well. Contact your ISP if you need help setting up DNS.

Error #1 = 00002AFC
Error #2 = 00002AFC

"

I had the same problem. when logging in to uo assist go to the ? mark at the bottom right. Try to put in your old key an seed an register. that worked for me. I am able to use it but to fully like i use to be able to.
thanks hope it helps

 

[Dan123The123Man]

EDIT: Sorry I didnt post earlier but if you simply IGNORE the message I posted in the first post and click Continue or "OK" then it loads the UO screen, once you login UOAssist functions correctly. I don't know why I still get that message everytime I load up UOAssist but it does in fact function CORRECTLY, regardless of the message.