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Customer Service Terminates Chat So I Terminate Accounts

Lord Gareth

UO Content Editor | UO Chesapeake & Rares News
Alumni
Stratics Veteran
Stratics Legend
Wiki Moderator
Wow......I was able to talk to a representative, who said they would hand me over to an account supervisor or senior support or some BS. So I wait 47minutes at 3am ET get to be Q#1 and then bumped back to Q#2 then I am Q #1 again and this is what I get

Status: Canceled
There are no advisors available to chat with you right now. Please try again later.

This is after I have called them THREE TIMES! I want the option to request an Agent! So to get my money back and consequence of them being ignorant and unable to remove a simple Trial Account Flag


Guess what EA Live Assistance
TEN MONTHLY ULTIMA ONLINE SUBSCRIPTIONS
Status: CANCELED
BITE ME!


 
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