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cant pay?

silmwarensurion

Journeyman
Stratics Veteran
Is there something wrong with the acct mngmt page? I have a new card, and it keeps stating error, go back to homepage? Been trying to get reactivated for a week
 

Snowdrop

Sage
Stratics Veteran
Stratics Legend
I had the same problem for weeks. I finally broke down and emailed Mesanna and she fixed it for me! Worth a shot when all else fails. Good luck!
 

Shakkara

Slightly Crazed
Stratics Veteran
Stratics Legend
Same here, had to mail Mesanna and she fixed it for me.

I had same problem with second account. Running through the payment procedure from a machine in Argentina worked, but from Netherlands and Germany I got the unknown error too. Creditcard is registered in NL strangely enough.
 
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