Honestly everytime i post it i read it and its gets funnier everytime!
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I never could buy SA... I tried to get them to do it manually.
But it seems I am paying for no customer support ! NONE at all !
phone, e-mail, written letter (I bet I'd send them cash they'd pocket it)... everything is ignored or they say oh well sorry we cannot do anything, try again later. Just like my beta application has been ignored, even if I was an original beta tester and my friend who is a total noob to UO got in the beta !
Noone even on stratics was able to answer me why that happened...
But it seems I am paying for no customer support ! NONE at all !
phone, e-mail, written letter (I bet I'd send them cash they'd pocket it)... everything is ignored or they say oh well sorry we cannot do anything, try again later. Just like my beta application has been ignored, even if I was an original beta tester and my friend who is a total noob to UO got in the beta !
Noone even on stratics was able to answer me why that happened...
M
Mitzlplik_SP
Guest
Well its been a little over a month since my last successful use of uogamecodes.com (looks up at previous post on 12/6) Since than its the same message about "High traffic,we don`t need your money,go fk yourself and thanks for playing ultima online"
LOL @ EA for their inability to fix even the smallest of things. A website.
Tried on 4 computers,3 CC`s and 2 different browsers. What else do I hafta do to give away my money? If its calling them...not gonna happen since I already know wtf I`ll say if I do.
Just one more thing that makes UO a freekin joy to play.
LOL @ EA for their inability to fix even the smallest of things. A website.
Tried on 4 computers,3 CC`s and 2 different browsers. What else do I hafta do to give away my money? If its calling them...not gonna happen since I already know wtf I`ll say if I do.
Just one more thing that makes UO a freekin joy to play.
I never tought we'd have something in common !
I share your amazement that this hasn't been resolved. If you really need the legacy token, I would call the phone number above in the thread. It took 50 min total, but I got my token (and an extra for the future).
I am still hoping the devs will reply to my post in the "Ask the Devs" forum. Since I submitted that they added the Smuggler's Edge and a few other items to the UOGameCodes store. Certainly someone must have the responsibility of managing that site.
-OBSIDIAN-
I am still hoping the devs will reply to my post in the "Ask the Devs" forum. Since I submitted that they added the Smuggler's Edge and a few other items to the UOGameCodes store. Certainly someone must have the responsibility of managing that site.
-OBSIDIAN-
M
Megadeth76
Guest
I just emailed support about the problem. We'll see what happens - I'm not expecting anything tbh.
Another lovely thing about sitting on hold - they keep trying to get you to go to support.ea.com/chat for help... knowing better than hanging up, I went there anyway, and waited in queue for 32 minutes - and got *chat cancelled - no agents available* and another 30 minute queue list.
These people have no clue. None at all.
These people have no clue. None at all.
L
Llwyd
Guest
Makes you wonder if they fired almost everybody and put UO on auto-pilot for the interim.
When a company like EA gives you such poor service, in game and out, why waste your money?
I could never understand people paying for something you don't own.
I could never understand people paying for something you don't own.
I sent an email to EA support about three weeks ago after being unable to order a couple of soulstones from the uogamecodes site. Got a reply about 4 days later saying they could take my order via email - just provide some info. I sent a response back right away and have not heard from them since...
After 54 minutes of hold time, I actually got a human that spoke American - no offense to the Euro's here, but I don't do tech support from India - if I can't understand someone, well, inside of 30 seconds, I ask for someone I can understand.
It took roughly another 6-8 minutes to get the codes e-mailed, but he made sure he stayed on the phone to ensure that the codes actually worked.
In all fairness, while the gentlemen sounded very much into doing his job, and doing it well, it was clear that he was totally overwhelmed with manning the CS lines, and it was also painfully clear that he didn't know the mechanics of UO at all. I cannot fault him - he delivered the service I wanted. I cannot blame him for the length of the wait queue.
Also, on both an amusing, yet very sad note, when given a choice of games to select from, number one was Rock Star, number 2 was Pogo/related games, number 3 was Sims Online, 4 I think was Warhammer, somewhere in 5-7 was the Littlest Zoo Online, or some such crap. I was left with choice number 8... All Others... UO wasn't even given a named choice. Just goes to show what EA thinks of the game.
It took roughly another 6-8 minutes to get the codes e-mailed, but he made sure he stayed on the phone to ensure that the codes actually worked.
In all fairness, while the gentlemen sounded very much into doing his job, and doing it well, it was clear that he was totally overwhelmed with manning the CS lines, and it was also painfully clear that he didn't know the mechanics of UO at all. I cannot fault him - he delivered the service I wanted. I cannot blame him for the length of the wait queue.
Also, on both an amusing, yet very sad note, when given a choice of games to select from, number one was Rock Star, number 2 was Pogo/related games, number 3 was Sims Online, 4 I think was Warhammer, somewhere in 5-7 was the Littlest Zoo Online, or some such crap. I was left with choice number 8... All Others... UO wasn't even given a named choice. Just goes to show what EA thinks of the game.
B
Budweiser KDL
Guest
This is why I purchase from brokers.
LEO is ALWAYS online and I get what ever I order fast.
Want his ICQ#? PM.
And you encourage the industry that destroyed UO's true spirit...
But I don't judge you, I guess people do with what they have.
UO should have been a cooperative type business model... people that paid for 10 years should have had say in it's development.
But I don't judge you, I guess people do with what they have.
UO should have been a cooperative type business model... people that paid for 10 years should have had say in it's development.
M
Mitzlplik_SP
Guest
Whoa a coherent post.
I don`t think he`s encouraging the industry as much as EA is. Give the peaple what they want or the peaple go somewhere else for it.
Plain
and
Simple
Almost an hour on the phone or 5 minutes on the interweb.....hmmmmmm what to dooooooo
OK OK I`m doing nothing, but if I still played LS! I`d...... have no need for..... *walks off grumbling incoherent expletives*
I know... thats why EA was symbolised as the guardian in the first Origin games... it was a running gag between the devs, but very symbolic.
I'm not saying the contrary, it's just, sad you know.
And perhaps if you learned to open your mind you'd figure out I make lots of coherent posts, I just like a bit of drama and sometimes I'm just plain not serious.
How more unserious could it get, people want to give them money and they won't take it !
Seeing from the range of different responses people got from EA here, looks like they don't even have a UO department... so many players tho !
This is C R A Z Y haha... makes me laugh tho. Community is like the ineluctible gauls, all of them had been conquered but one small village, stratics !
I'm not saying the contrary, it's just, sad you know.
And perhaps if you learned to open your mind you'd figure out I make lots of coherent posts, I just like a bit of drama and sometimes I'm just plain not serious.
How more unserious could it get, people want to give them money and they won't take it !
Seeing from the range of different responses people got from EA here, looks like they don't even have a UO department... so many players tho !
This is C R A Z Y haha... makes me laugh tho. Community is like the ineluctible gauls, all of them had been conquered but one small village, stratics !
T
Travis82
Guest
Me and a friend can't buy either it sais my account is to new and his is wrong un and pw and its not.
My account is two years old that is still to new? Can EA please fix the website so people can give them money, really should we have to ask you all to fix your site for you to gain money? Maybe you dont want me to buy that sa upgrade code its fine.
My account is two years old that is still to new? Can EA please fix the website so people can give them money, really should we have to ask you all to fix your site for you to gain money? Maybe you dont want me to buy that sa upgrade code its fine.
Just wanted to add my experience with UOGamecodes web site. I also have had problems buying codes with my credit card.
Problems, which are inexplicable to me since I can do a lot of other purchases through the internet with it and I also pay my UO subscription with it without any problem at all.
So, I cannot understand why I can buy a number of things from the internet with my credit card but not from UOGamecodes.
Go figure.......
What is really strange to me, is that I read of many others having similar problems and being unable to purchase codes and yet, the problems, at least for me, remain unresolved.
I would imagine that, to increase revenues from the game, whatever problems there were making it not possible for players to purchase codes where to be timely resolved and yet, I try every now and then over a few months span but the message I get in the end prevents me from completing my purchase succesfully and so, UO gets less revenues.
Inexplicable to me.
Problems, which are inexplicable to me since I can do a lot of other purchases through the internet with it and I also pay my UO subscription with it without any problem at all.
So, I cannot understand why I can buy a number of things from the internet with my credit card but not from UOGamecodes.
Go figure.......
What is really strange to me, is that I read of many others having similar problems and being unable to purchase codes and yet, the problems, at least for me, remain unresolved.
I would imagine that, to increase revenues from the game, whatever problems there were making it not possible for players to purchase codes where to be timely resolved and yet, I try every now and then over a few months span but the message I get in the end prevents me from completing my purchase succesfully and so, UO gets less revenues.
Inexplicable to me.