1) Brand NEW shards Created, Each dedicated to certain play styles..... like 2 or 3 roleplay shards (These shards would NOT have any NPC's) Towns and services would have to be provided by the players... Also.... Jails would be jail.. without escape.... (These shards would have active patrol by real GM's who are actually IN game) they would have warring, pvp capabilities.... and theiving)..... Though there would be consiquences to murder, and theiving.... Shards for Hunting, with EM/GM sponsored hunts, Sieges and such.... all about hunting and gathering. Shards that are more old school...... pre publish 16.... and such, And shards for only KR..... Build several different types of shards and then ...... END shard transfer or LIMIT it to only transfer on your type of shard.... ie you can only tranfer from one RP shard to another RP shard but you can't transfer from RP to Hunt shard... Then give everyone the oppertunity to one time transfer your character lock, stock and barrell ie have a special "house tranfer token" where you basicly pack up your house into the moving crate and then place it on the "new" shard.... then do a total wipe of all old shards......
2) Improve customer service both in game on on the web....
3) Bring back Wedding packages in UO..... Don't have to actually hold the event for people... but just let the purchase the package with the rings, the certificates, invitations..... and let THEM hold the event and get someone to perform the Ceremony...... And add other things that IMPROVE and PROMOTE communities and folk to actually HELP one another rather than promoting GREED and SOLO gameplay......