Bought two codes on Origin.. invalid

[Lord Kotan]

Well after an hour, still these codes read invalid. They say page a GM... Still waiting. Anyone have any tips??

 

[The Zog historian]

Did you reformat them?

http://stratics.com/community/threads/invalid-code-incorrect-format-from-origin-store.303099/

 

[Lord Kotan]

wow.... shouldn't have to do that imo.. I'll try that and get back with you

 

[Lord Kotan]

Worked. Thanks

 

[Voodoo Bad Mojo]

there is a big sticky at the top of the forum about this issue.
its been happening for a couple months now.

 

[MalagAste]

wow.... shouldn't have to do that imo.. I'll try that and get back with you

No no you shouldn't....

 

[Lyconis]

<rant>
This is so bad. Sending a code that is not formatted the same way that you have to enter it makes it seem like they just don't care.

Assuming that the fix isn't done because it's a cookie cutter store for all other EA games which makes it difficult to send a properly formatted code. Why don't they rewrite the input to strip spaces,dashes, or accept the format they send?
</rant>

 

[CovenantX]

its been happening for a couple months now.

Hmm, sounds a bit unacceptable to me... I think it's interesting that they know about this issue for a while and it's still not fixed yet...
I'm sure it has nothing to do with the devs, but how come the person who runs this store hasn't been fired yet?

 

[Winker]

Get a friend to Page a GM on you for unatended third party macroing and a GM will show up within the hour. Once he starts talking to you trying to see if your macroing or not, ask for his help.

 

[The Zog historian]

<rant>
This is so bad. Sending a code that is not formatted the same way that you have to enter it makes it seem like they just don't care.

Assuming that the fix isn't done because it's a cookie cutter store for all other EA games which makes it difficult to send a properly formatted code. Why don't they rewrite the input to strip spaces,dashes, or accept the format they send?
</rant>

Indeed, it's perfectly easy for any half-decent computer system to ignore any non-alphanumeric input when processing. Even better, it could simply not accept any non-alphanumeric characters, e.g. if I did Ctrl-V to paste in an e-mailed code. There are middle school students who learn how to do this in JavaScript, and it shouldn't be difficult at all with UO's own code.