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[April 10] Gold Market Issue

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Hey everyone,

Today we performed an emergency maintenance to resolve an exploit that affected our in-game gold market.

We identified the severity of the problem, and fortunately there was no need for a rollback.

Here is what we are currently doing to resolve this problem:

1. The accounts involved in gold creation will be suspended temporarily and investigated by us.

2. Accounts that bought lots of gold cheaply as a result of the gold exploit will not be suspended. However, we'll be treating this one a case by cases basis and go through the transaction logs and reverse these transactions.
If you benefited from the artificially low gold prices, do not sell or use that gold such that the claw back goes smoothly - otherwise, and we will have to suspend the accounts in question. Note that even If the gold is used / sold, we'll still be able to claw it back.

We will update you once the necessary actions have been completed.

Why don't you do a rollback?
We see some of you requesting and discussing the decision on whether or not to do a rollback. We would like to give you an insight into what a roll-back can mean for us. The fact is, as some of you may already be aware, a roll-back itself can potentially take numerous hours, with the severe implication that entire player base would not be able to access the game for this period. Therefore, a roll-back is a course of action that we would only consider given there was no other available avenue being presented. On top of that, a rollback would affect all players, instead of a contained subset.
Knowing how this may affect our community as a whole and those anticipating/ preparing for the F2P launch, we opted for a solution that took both sides into account - real-time action with which we could minimize the damage to our economy with immediate effect, while making the game accessible to everyone as soon as possible.

We apologize for any inconvenience caused.

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