account password not working?

[Raider Red]

Ok I dont want to panic but I tried to re-activate my spare account and my password is not working,I had just used this account friday and I had changed passwords then also.I kow it is the right password as I have it written down and I am only one who has access to account.

Also another thing has me worried is that when I ask for lost account names it doesn't show this account anymore and I know I didn't change the email to the accoun.

Is there anything I can do to recover my password and account before anything goes missing?

 

[Lady Aalia]

If your client us updated to the latest patch and your PW still dont work even thou your sure its right , try loggin into the account page.
Maybe try your old PW ?

If you cant, call up UO customer support. See if anyone changed your info , make sure you have accountname, PW and something like your email its registred to and or your CC that its beeing payed with.

Good luck

 

[Raider Red]

If your client us updated to the latest patch and your PW still dont work even thou your sure its right , try loggin into the account page.
Maybe try your old PW ?

If you cant, call up UO customer support. See if anyone changed your info , make sure you have accountname, PW and something like your email its registred to and or your CC that its beeing payed with.

Good luck

thanks for reply.Do you happen to have the number?I can seem to find it. and I do have my old pw credit card number and email,it is my email I ave had for 10 years or so.

 

[Tazar]

(866) 543 - 5435 - not positive on the 866 though I know the rest is it.

 

[Raider Red]

(866) 543 - 5435 - not positive on the 866 though I know the rest is it.

Thanks Tazar you ROCK!!!!!!! :bowdown:

it was my mistake I accidentally put .com.com in my email address. DOH!