One of my accounts has been blocked at 227 months for quite some time, I don't remember how long but certainly for more than 3 months. What should I do? Thank you!
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Account months
- Thread starter Ivory Norwind
- Start date
- Watchers 1
I believe it's not aging properly
consiglio di chiamare un GM e dirgli che non è invecchiato in tre mesi
Thanks for the Italian! Do you mean in game? Apart from that they never come, but I thought you should write to the bug forum for example. Then I try to call a GM in game and hope for the best. However yes, the problem is that they are 227 months already from at least 3 months. Never gets old
Okay, but it's been several months now and I need some veteran rewards. I called a GM online but no one came
I think you will have better luck during the week paging a GM,but I highly doubt I GM will be able to offer any assistance with account age. I would send support a message and see if you get any response..Okay, but it's been several months now and I need some veteran rewards. I called a GM online but no one came
Contact – Ultima Online
I received an email saying that the GMs can't help me and telling me to write on Wiki. But they didn't understand the problem, I think. I am Italian and perhaps I explained myself poorly. Each account has an age which is considered in months. Each month the age increases by one month. I reached 227 months and my age has not increased for at least 3 months. It should have been over 230 months by now but instead it has remained at 227. I have read everything they sent me by mail but have found no solutions. Is it a bug? Who should solve this problem?
And it takes more than 3 months to recover?????
On Wiki I found this:
"Please be aware that an account will only age while it is actively subscribed. If you have recently reactivated an account, were a trial, or were participating in any of our “Return to Britannia” campaigns, you would not have received any additions to your age"
But mine is an account I have been playing with for years (in fact it is 227 months old even if the figure is no longer correct) and since this summer I moved to Atlantic and play almost exclusively with this account. So Wiki's answer is not satisfactory. I don't know what I have to do anymore. I also wrote on the bug forum but I didn't get any response and then I don't think it's a recognized bug because no one talks about it. I'm starting to get desperate
"Please be aware that an account will only age while it is actively subscribed. If you have recently reactivated an account, were a trial, or were participating in any of our “Return to Britannia” campaigns, you would not have received any additions to your age"
But mine is an account I have been playing with for years (in fact it is 227 months old even if the figure is no longer correct) and since this summer I moved to Atlantic and play almost exclusively with this account. So Wiki's answer is not satisfactory. I don't know what I have to do anymore. I also wrote on the bug forum but I didn't get any response and then I don't think it's a recognized bug because no one talks about it. I'm starting to get desperate
[email protected]
[email protected]
[email protected]
Id try those emails but its Sunday here i don't think you'll hear back until tomorrow afternoon are time (est) at the soonest
[email protected]
[email protected]
Id try those emails but its Sunday here i don't think you'll hear back until tomorrow afternoon are time (est) at the soonest
Thank you. Tomorrow I'll try to write to those emails. Good night!!
There was a thread on the official forums about account age checks a while back, coiple years maybe. One of the team put their email address up for email inquiries to account age questions. I forget who it waa exaclty but I do remember it being discussed.
I didn't find that post you're telling me about but I wrote to all three emails that were indicated to me. Now I'm waiting for a response. In the meantime I'm stuck
I didn't find that post you're telling me about but I wrote to all three emails that were indicated to me. Now I'm waiting for a response. In the meantime I'm stuck
Account age
Is there a way to get the account age that displays on my paperdoll fixed? Mine displays as 164 months, but my account was created on 10-30-05.
forum.uo.com
Longer ago than I thougjt, looks like it was Misk - dont know if that one is still around
I have already written to the emails you gave me and they replied that everything is fine. So now I'll see if next month it goes to 228 and if it doesn't I have to send them a screenshot. I hope everything is fine, that it resolves itself. However, everyone was kind, patient and thorough