• Hail Guest!
    We're looking for Community Content Contribuitors to Stratics. If you would like to write articles, fan fiction, do guild or shard event recaps, it's simple. Find out how in this thread: Community Contributions
  • Greetings Guest, Having Login Issues? Check this thread!
  • Hail Guest!,
    Please take a moment to read this post reminding you all of the importance of Account Security.
  • Hail Guest!
    Please read the new announcement concerning the upcoming addition to Stratics. You can find the announcement Here!

Account Management help. One more time

Uriah Heep

Grand Poobah
Alumni
Stratics Veteran
Stratics Legend
UNLEASHED
Where the heck is the button to delete a credit card from their list?
 

Tyrath

Grand Poobah
Stratics Veteran
Stratics Legend
They make it rather difficult to find :) but on the first page after logging into acct management where it shows individual acct details CLICK Subscribe or Subscription Revewal . This takes you to the page where you Subscribe or change change to 1mo 3 or 6 month subs. Check one of the sub options boxes (it does not matter which one and hit continue (You are not going to change anythng or complete the deal, you just want to get to the next page. The next page up in the right corner has the manage accounts button. mythiccc1.png
After you click the manage accounts button it takes you to this page, where you can add or remove info for the different payment options. Clicking the X beside the payment option will remove it from that account.

mythiccc2.png
 

DevilsOwn

Stratics Legend
Alumni
Stratics Veteran
Stratics Legend
They make it rather difficult to find :) but on the first page after logging into acct management where it shows individual acct details CLICK Subscribe or Subscription Revewal . This takes you to the page where you Subscribe or change change to 1mo 3 or 6 month subs. Check one of the sub options boxes (it does not matter which one and hit continue (You are not going to change anythng or complete the deal, you just want to get to the next page. ... .. ...
gee Uriah, that all seems very intuitive, you couldn't figure that out..??
 

Tyrath

Grand Poobah
Stratics Veteran
Stratics Legend
Something as simple as putting that *Manage Accounts* button clearly by the menu buttons on each account by the subscribe/Renew etc buttons would save folks a whole lot of head aches and would probably take all of about 20 minutes to do.
 
Top