NEWS [UO.Com] Log In Servers are Down

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Capt. Lucky

Capt. Lucky

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So this was down all night? Glad I went to bed. Being laid off right now there would normally be a good chance I would have just stayed up all night. lol. Worse part was I got in once, thought it was fixed, went out for a smoke, timed out, lol. Poke my with a fork after that, I was done *sigh*
 
Capt. Lucky

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UO.com is back up. Wonder who downloaded the client, then couldn't get in, and wrote this game off last night?
 
BrianFreud

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Still down; this is past 14 hours now. I know folks were half-kidding when they talked about a day's credit 30 minutes in, but now it's becoming more of a serious issue.
 
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Blue Fly

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I'm just surprised no one is on call when a server goes down or malfunctions, no monitoring capabilities? No official update? Disaster recovery process definitely needs review...
 
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Capt. Lucky

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I'm getting the feeling it's a hardware issue. This is big money thing for EA. I'm sure they will be on it today.
 
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WhiteWitch

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Yes, with the log in server, you know how it is with a Sinclair ZX81, someone just walked through the room and the air displacement jogged the 16k RAM pack in the back, they just need to unplug it and plug it in again
 
Capt. Lucky

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Blue Fly said:
I'm just surprised no one is on call when a server goes down or malfunctions, no monitoring capabilities? No official update? Disaster recovery process definitely needs review...
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Actually they posted rather regularly on Facebook. Last post was about 11:30 last night saying the server was working but laggy, lol. That was after they had been working on them for about 8 hours or so. So they knew about the problem, they just gave up at some point and went to bed lol.
 
Capt. Lucky

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To be more specific "Currently folks are able to log in with both clients but may experience some lag or possible "hang ups" while logging in. Hopefully that will be resolved in the morning. Sorry guys!" That came about 12:30 AM Eastern according to Facebook time.
 
Eärendil

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I am expecting that there wont be major reverts, what do you think? I have been ingame about 4 h ago and everything was fine...
 
Capt. Lucky

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So people did get in last night. I just kept hitting it at the wrong time I guess. I don't see a revert happening. The game was working fine. We just couldn't get into it.
 
LowdownandShifty

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Capt. Lucky said:
To be more specific "Currently folks are able to log in with both clients but may experience some lag or possible "hang ups" while logging in. Hopefully that will be resolved in the morning. Sorry guys!" That came about 12:30 AM Eastern according to Facebook time.
Click to expand...
What is this Face... book... you speak of, and how can I defeat it?!
 
Capt. Lucky

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Yeah this started between like 3PM and 3:30 PM eastern yesterday afternoon. So this has been a fairly long time for a company like EA. Yes it's been up and down since then, but pretty much unreliable. I imagine they will start working on it again shortly. Anyone know where the login servers are located? If they need parts it could be awhile yet.
 
RockoNV

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Bah, I don't need a flagpole. What we need is a functioning login server. This has been an issue for three days now, originating on the West Coast servers. They have a major software issue.
 
Capt. Lucky

Capt. Lucky

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Adrianas said:
I just hope that the price tag for the fix is on EA's ticket and not Broadsword's . . . .
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I thought the login servers were always handled by EA. But that was long ago. No idea these days. I know Broadsword has been posting, but I'm not 100% that they actually handle this part of it. Between EA/Mythic/Broadsword the whole account management thing is a real mess. It was a nightmare for me to get my old accounts back. That needs serious work. I wonder how many people have just given up trying to return to UO. We should be able to go to UO account management and handle everything there. Then if you want to buy game time or something you have to go to Origin, lol. The whole thing is a mess.
 
Warpig Inc

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S**t happens. We deserve nothing more then a dead hampster container in a new color. I don't know about others. My UO time lately has had no drive other then to log in every three days to refresh the boat. Then trying to catch a few of the 84 Fred Lobsters I need. If not up for the mind numbing trapping. Chase and fill a few BoDs.

Once up we need another 3 month long invasion. Low drop rate boss that for love of the pixel god is not bard immune. Thinking any event that had to deal with Ophids was fun. Invasions seems best time to see players working together. Can't count those stick & carrot EM events as a gathering. Can only sit on your hand so many times before it stops being a stranger.
 
old gypsy

old gypsy

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One time they gave us cute little sleeping hamster containers.

Maybe this time we'll get hamster corpses?
 
Capt. Lucky

Capt. Lucky

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BahamaMama said:
Can't they hire some programmers?? I mean, good programmers?
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Harsh, but I hear ya! :) I have a feeling they are trying to fix this whole account management mess for the Return to Britannia promotion I've been hearing rumors of. That's my conspiracy theory, lol. No sense having a promotion if no one can figure out how to get their accounts back.
 
Capt. Lucky

Capt. Lucky

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OK I give up. Promised my mom to take her to the doctor today, so I need to grab a shower and go get her. Hopefully it'll be working this afternoon. Good luck folks!
 
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