Greetings!
Those whose accounts were impacted by last month’s billing issues are now eligible to claim their gifts. As previously announced all characters (present and future) on affected accounts are eligible to receive these tokens of appreciation.
Your characters will receive two in-game mails each containing a “Golden Writ.” These writs can be taken to merchants in each realms capital city:
· Altdorf: Valstrong Donnor (In the Library)
· The Inevitable City: Feran Mal’evil (In the Lyceum)
Using these two tokens each of your characters will be able to receive two of the following items:
· Bottomless Chaos Black Dye
· Bottomless Skull White Dye
· Imperial Griffon Mount (Order)
· Enslaved Manticore Mount (Destruction)
· WAR Tract – earn a free level
· Choose from any of these pets – Order: Imperial Hunting Hound or Dwarf Keg Handler; Destruction: Warlord’s Fell Hound or the Goblin Bar-Back.
· Change your appearance with any of these illusion items: Skaven Skin Cloak (skaven), Kossar’s Helm (bear), or the Signet of the Cursed Company (skeleton)
Please note if you are currently logged in to the game and have not received the items in the mail you will need to exit the game and re-login completely.
Only accounts which were billed incorrectly will receive these rewards. If you subscribe with multiple accounts, but they were not all billed in error, only the ones which were will receive the compensation.
If you believe your account should have the compensation, but does not, please log out of the game and back in to refresh your account. If you still do not have the compensation, and you feel you should, appeal via the CSR Appeal interface and ask for your account to be verified for eligibility. This can take up to 72 hours to process, as CSRs do not have access to your billing information. We will be working internally to have each claim verified for you.
Please do not appeal attempting to receive the compensation if you were not billed in error, as this will only slow down the verification process for those affected.
At this time the 100% bonus has been disabled, we hope you enjoy your gifts and thank you for your continued trust in Mythic.
We look forward to the many years of adventure to come,
- The Mythic Entertainment Team
More...
Those whose accounts were impacted by last month’s billing issues are now eligible to claim their gifts. As previously announced all characters (present and future) on affected accounts are eligible to receive these tokens of appreciation.
Your characters will receive two in-game mails each containing a “Golden Writ.” These writs can be taken to merchants in each realms capital city:
· Altdorf: Valstrong Donnor (In the Library)
· The Inevitable City: Feran Mal’evil (In the Lyceum)
Using these two tokens each of your characters will be able to receive two of the following items:
· Bottomless Chaos Black Dye
· Bottomless Skull White Dye
· Imperial Griffon Mount (Order)
· Enslaved Manticore Mount (Destruction)
· WAR Tract – earn a free level
· Choose from any of these pets – Order: Imperial Hunting Hound or Dwarf Keg Handler; Destruction: Warlord’s Fell Hound or the Goblin Bar-Back.
· Change your appearance with any of these illusion items: Skaven Skin Cloak (skaven), Kossar’s Helm (bear), or the Signet of the Cursed Company (skeleton)
Please note if you are currently logged in to the game and have not received the items in the mail you will need to exit the game and re-login completely.
Only accounts which were billed incorrectly will receive these rewards. If you subscribe with multiple accounts, but they were not all billed in error, only the ones which were will receive the compensation.
If you believe your account should have the compensation, but does not, please log out of the game and back in to refresh your account. If you still do not have the compensation, and you feel you should, appeal via the CSR Appeal interface and ask for your account to be verified for eligibility. This can take up to 72 hours to process, as CSRs do not have access to your billing information. We will be working internally to have each claim verified for you.
Please do not appeal attempting to receive the compensation if you were not billed in error, as this will only slow down the verification process for those affected.
At this time the 100% bonus has been disabled, we hope you enjoy your gifts and thank you for your continued trust in Mythic.
We look forward to the many years of adventure to come,
- The Mythic Entertainment Team
More...