All these years of talking, promising, recognising that players are 'let down' by failure to enforce any of the rules - and then being told by the people in charge they have no 'evidence' of the people we report for abuse, event disruption, scamming, and all the other rule breaking and distressing activities they inflict on everyone else, and being given the most paper-thin 'excuses' for total inaction about anything anyone does.
The idea that anything effective is ever going to be done to clean up the game, enforce the existing rules, or simply act in a way that any decent person would automatically act when things are being done that distress or hurt other people (as well as hurting the game they claim to care about as well) is demonstrably an illusion. There is no chance anything effective is going to be done, None. Zero. We'll get a load more of the same, recycled, 'warm words' so it looks like someone cares, followed by a few distractions like shiny new things and half-working game systems, but we will never see any effective action taken, any consistent rule enforcement, and any honest and genuine drive to clear up the problems, because it's easier to pretend it's all great and hide behind the existence of rules and selective blindness about known problems than to actually do the right thing and clean them up.
People who care about a problem, and have the powers to sort it out - sort it out. Lesser people talk about how much they care, how important the people are, how sorry they are when things are wrong, and then try spin and disguise the situation with endless (and endlessly repeated) empty phrases and false assertions of how seriously they take this.... when it's so clear to anyone who looks back, it's taken 'seriously' up to the point where anything is actually DONE - and then dropped, to be papered over with more words.
Truth is - everything on the servers belonged to or belongs to EA/Mythic/Broadsword. They have the absolute right to do anything to player accounts they choose - it's there, in black and white, in the rules and ToS. They have good rules that would have cleared out all the problems we see in player behaviour - what they have never done, and I'm convinced will never do, is actually enforce them in any meaningful manner. The will to do that is simply not there when it can be covered over with spin, distractions and worthless, never fulfilled, promises.
They have the tools, they have the powers, they do not have the will, backbone or the integrity to use them. But boy, will they talk about how they will make it all so much better, some time in the future, and how much they care..... again. And again. And again.....
