Have you been one of the unfortunate sims to have a rare item missing, and received a Missing Objects message?
The Maxis policy is that if we can't prove it, we won't replace it. A rare is an object that is not available from the catalogue. We log deletions and trades of rares. Unfortunately, because pets are available from the catalogue, we do not have logs of them missing. Because of its immense size, we cannot log every single object in the game. Our servers would combust! /php-bin/shared/images/icons/frown.gif
If your rare is suddenly missing, please go to the
Bug Boards. Post in the current version forum with your sim's name, the city it happened in, the object lost, the time it was lost, and any other information you have. Remember, the more information you give us, the chances of us finding that information from our end, and returning your lost object, is greater.
Thank you, everybody!