Unfortunately, the official UO Transfer Service that was once offered is no longer available. We looked into this, called customer service (spoke with a regular rep and then a supervisor) and talked to Jeff about this. We were told that the selling or transferring (even to a family member) is no longer allowed, so the service was discontinued. Though Jeff did say he would look into it further, but we have not heard anything back.
I have an account like this. A good friend that I had met in game left UO and gave me his account. Now I have had this account for at least 11 years (that is about as far back as I can remember lol ) and I don't think he would ever try to take it back, but I would hate to lose everything just because he can call with the original game code, but none of the upgrade codes or credit cards. I put the secret word on the account, but when I call they do not ask for it, so what good is it really?