House going down and bye all. Ef EA

[Paranoia2mb]

Hey guys, since EA customer service is utter ****.

For some reason they stopped taking my card that I've been using for ever and on any other MMO I play too.

So my account has been ****ed closed and my house is bound to fall.

Fel, Trinsic, go out the left of the gate, follow the river creek til it ends.

I'm f'ing pissed after 10+ years of playing and I get screwed over like this. I'm 100% done with this. Had good times.

Sucks it hand to end like this. I was going to place a new 18x18 as well, but **** me and loyal customers right?

Anyways, have fun with all my goodies. Especially my soulstone. lol
*ugh so pissed* lol

 

[Assia Penryn]

Try to contact Mesanna. Some folks have had luck with trying to get their problems fixed when it comes to customer service with her help.

 

[Mesanna]

Paranoia I know your upset but would you like to see if we can figure this out together? Please contact me at [email protected]. If your houses are in danger I will add time to your accounts until we can resolve this issue.

 

[Paranoia2mb]

Paranoia I know your upset but would you like to see if we can figure this out together? Please contact me at [email protected]. If your houses are in danger I will add time to your accounts until we can resolve this issue.

Tyvm Mesanna,
Email has been sent to you via my gmail account. I'm currently overseas and my gmail is linked to my phone so I can reply to that a lot quicker.

 

[Flutter]

Paranoia I know your upset but would you like to see if we can figure this out together? Please contact me at [email protected]. If your houses are in danger I will add time to your accounts until we can resolve this issue.

This is a major reason why UO is still alive. Thank you Mesanna

 

[startle]

This is a major reason why UO is still alive. Thank you Mesanna

Flutter said it all ^^^^^^

 

[Paranoia2mb]

Yup!

Mesanna saved the day!


"
Hi Travis,

Looks like Gobal Fraud fixed your issue can you please try to re sub your account again.

Mesanna"

I just don't understand how the regular Support is really hit or miss, but when it's handled almost on a personal level, it gets done.
It's funny because the regular support just stopped replying to my messages. Almost feel like filing a complaint, but whatever I suppose.

+forever Mesanna

Don't know what power Mesanna has, but it felt like an E8 going in and rippin ass for an E2. haha

 

[Paranoia2mb]

Even got a month of game time added in before the issue was fixed just to save my house!

This is how customer support should be done.

I really need to find a group of people to play with and familiarize myself with this new content. I used to be with TaR. Can't contact because my ICQ is on my old pc back in the States. >.<
How good is High Seas?
I loved fishing and doing SOS'

Also, is lock pikcing/treasure hunting any good now a days?

 

[Lorax_Pacific]

Glad this worked out for you. Yes treasure hunting is awesome now. Go to that forum and review templates and get questions answered.

-Lorax

 

[Lord Nabin]

Paranoia I know your upset but would you like to see if we can figure this out together? Please contact me at [email protected]. If your houses are in danger I will add time to your accounts until we can resolve this issue.

This is the real deal when it comes to UO. Thank you!