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For GM - char stucked after transfer

Ivory Norwind

Ivory Norwind

Babbling Loonie
Stratics Veteran
Stratics Legend
've made 2 or 3 days ago I transfered with the shield premium token from catskill to europa.The other char of the account works well. I's a strange thing..Only this char is blocked..I don't remember the name of the char..Please help me
I have to give to you tha game of the account?
 
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