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Credit card issues

Fat Midnight

Visitor
Stratics Veteran
Stratics Legend
For me this is the first time I have ever had an issue, but UO account management will not accept my card. After entering the information repeatedly I decided I would follow the page advice and call my financial institution. It turns out I have more than enough money on the account and POGO EA UO has not even tried to take the funds from my account.

I tried on FF and IE. Cleared browser history/cache, restarted. Tried on a different computer. No luck.

Has anyone else had an issue recently?

I think my account has now lapsed and I am currently suspended for lack of payment.... I am going to wait to call CS til tomorrow, maybe get some free game time if I cry enough
 

Luvmylace

Sage
Stratics Veteran
Stratics Legend
has your card expired,gone missing reported lost or stolen ?usually it is a problem with card and it gets you banned from site. you would need Cal to look into why
 

Petra Fyde

Peerless Chatterbox
Alumni
Stratics Veteran
Stratics Legend
I remember there was a problem with the country re-setting itself to US at one point.
 

Fat Midnight

Visitor
Stratics Veteran
Stratics Legend
Well I just spent 20 mins with EA CS and I thought it was resolved but now that I checked my billing info online it is still blank.

On the plus side, I got 15 days play time for free!
 

Ahuaeyjnkxs

stranger diamond
Stratics Veteran
Stratics Legend
hah, you were ripped off, they gave me 30 days for a similar issue...

they do that, then ignore your e-mails and put you on a blacklist... even if you have other accounts and still pay...
 

Ahuaeyjnkxs

stranger diamond
Stratics Veteran
Stratics Legend
beleive it or not.. they fixed it ! I'm back on siege ! (it took almost a month, not very impressed tho)
 
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