Hi All,
Here is my story so far. Ive had two accounts paid for via subscription for numerous months now.. Unfortunately my payment card was declined this month (get paid 3 days later this month than usual) so the accounts have become inactive. I get that.
So this morning i've logged onto UO.com done the usual process i would do when i would usually re-activate an inactive account. Only to find that a) one of the accounts isn't even on the selection anymore to actually re-activate - and b) the other i cant activate at all there is no option to renew my subscription.
I've had no e-mails from Mythic with regards to my accounts (other than the usual "End of Subscription Noticification" which explains my card was declined) i get that.. thats fine. The accounts have not been mistreated or (that I am aware of at least) been up to no good? I dont understand it..
Has anyone else experienced anything like this at all?
Regards,
Omega.
Here is my story so far. Ive had two accounts paid for via subscription for numerous months now.. Unfortunately my payment card was declined this month (get paid 3 days later this month than usual) so the accounts have become inactive. I get that.
So this morning i've logged onto UO.com done the usual process i would do when i would usually re-activate an inactive account. Only to find that a) one of the accounts isn't even on the selection anymore to actually re-activate - and b) the other i cant activate at all there is no option to renew my subscription.
I've had no e-mails from Mythic with regards to my accounts (other than the usual "End of Subscription Noticification" which explains my card was declined) i get that.. thats fine. The accounts have not been mistreated or (that I am aware of at least) been up to no good? I dont understand it..
Has anyone else experienced anything like this at all?
Regards,
Omega.