There are very few RUDE people on legends. 99% of ppl on legends are the nicest ppl that you will enjoy being around. Get out of Luna if you can't find help there and go to another bank. Don't expect that someone will be at your disposal 24/7. We are a small shard and at times during the day, there isnt many of us on. Try again in the Evening hours when there are tons available to help. Show some kindness, respect, and be polite and you will find that you will get along great with the folks here.