General Cannot change my password on EA Website

[Coco_Zamis_DF]

Hi there,

i got allways the same error message about 8 to 16 chars with one upper one lower and a number. Even if the new password fullfills the requirements.

 

[Misk]

i got allways the same error message about 8 to 16 chars with one upper one lower and a number. Even if the new password fullfills the requirements.

IF you are having this issue while creating an account, try this link :
https://profile.ea.com/acctcreate.do

IF you are having the issue when trying to log in, try this link:
https://signin.ea.com/p/web/resetPassword

If neither of those work, try this link:
http://help.ea.com/en/article/how-to-contact-ea-customer-support-when-you-dont-have-an-account/